Location: Sidekick Slide

Discussion: please help!Reported This is a featured thread

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princesscbx3
please help!
Oct 3 2009, 12:37 AM EDT | Post edited: Oct 3 2009, 12:37 AM EDT
okaaay so today the G on my sidekick (nxt to my service bar) wasn't there.. its just two black dots.. and i get full service from tmobile towers at my house always. ive turned off my phone nd left it off for two hrs .. twice. nd it did nothing. i took my battery out. and lost all my information - contacts, pics saved to the device, ringtones, wallpaper.. etc . What should I do, will my stuff come back ? 0  out of 1 found this valuable. Do you?    
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justarep
justarep
1. RE: please help!
Oct 3 2009, 10:36 AM EDT | Post edited: Oct 3 2009, 10:36 AM EDT
I've been on vacation, so I'm not up to date, but two dots means an inability to fully log into your Sidekick account. So, something's wrong. Hold on tight. Do you find this valuable?    

krlzkhz
2. RE: please help!
Oct 3 2009, 11:54 AM EDT | Post edited: Oct 3 2009, 11:54 AM EDT
im having the exact same problem
all my information got erased
and it wont allow me to surf the web or log into the instant messangers!

i did everything you did.. for it to go back to normal but it just wouldnt!
help
Do you find this valuable?    

princesscbx3
3. RE: please help!
Oct 3 2009, 3:11 PM EDT | Post edited: Oct 3 2009, 3:11 PM EDT
yeh it wont let me do those things either. its really frustrating, my phone is like my life lol. idk what to do, i was gonna call customer service but they're usually no help . Do you find this valuable?    

b0bbYBR00T4L
4. RE: please help!
Oct 3 2009, 5:12 PM EDT | Post edited: Oct 3 2009, 5:12 PM EDT
ok, so i went into the T-Mobile store today, and when i tell you it was PACKED, omg was it!!
and the guy seen me walk in holding my sidekick, and then he made a big announcement, he said, "everyone with a sidekick there is nothing they can do, its a nationwide thing thats happening, and its just for sidekicks" so basically it is just a huuuge Sidekick FAIL! the servers are down he said, and also said to give it another 24 hours to get everything back!! i was like wtf!! They call them Sidekicks cuz you cant go anywhere without them! and now its like us superheroes are walking around a violence fueled town with no Sidekick!! its ludacris! but hopefully this helps some of you, i know i hate not having mine work!! UGHH! oooh and btw, the guy also said they we will be reimbursed for the time our sidekicks weren't working!
2  out of 2 found this valuable. Do you?    
AliahFitzgerald
AliahFitzgerald
5. RE: please help!
Oct 3 2009, 5:29 PM EDT | Post edited: Oct 3 2009, 5:29 PM EDT
Why Is the "G" Gone On My Sidekick Is this the end Of the SIDEKICKS?! are they up to no good! who can fix this???!!!! Do you find this valuable?    

princesscbx3
6. RE: please help!
Oct 3 2009, 5:31 PM EDT | Post edited: Oct 3 2009, 5:31 PM EDT
WOW really.. mines already been down for like over 24 hrs and i gotta wait another 24.. its like torture.. and since i took my battery out while my phone was on thinkin tht might help allll my stuff got deleted so i have like nothing on there.. i love my sidekick but sidekicks have WAY too many problems its rediculous . Do you find this valuable?    
AliahFitzgerald
AliahFitzgerald
7. RE: please help!
Oct 3 2009, 5:51 PM EDT | Post edited: Oct 3 2009, 5:51 PM EDT
Yes Really this is retarded! How can they NOT KNOW whats going ON!?! I Mean Come On All My Info Is gone and they want to give you the RUN around about THE SIDEKICKS NOT WORKING! its frustrating and annoying they better do something cause I AM MAD! :( they better Gives Minutes back to Prepaid customers and drop money off the Monthly Customers! They gotta do something! Do you find this valuable?    
justarep
justarep
8. RE: please help!
Oct 3 2009, 8:59 PM EDT | Post edited: Oct 3 2009, 8:59 PM EDT
"Yes Really this is retarded! How can they NOT KNOW whats going ON!?! I Mean Come On All My Info Is gone and they want to give you the RUN around about THE SIDEKICKS NOT WORKING! its frustrating and annoying they better do something cause I AM MAD! :( they better Gives Minutes back to Prepaid customers and drop money off the Monthly Customers! They gotta do something!"
Welcome to network issues. The reps you talk to are not going to be able to do anything to fix it personally (and that's a good thing, believe it or not). It'll be fixed ASAP, and this is affecting everyone. So hold on.
Do you find this valuable?    

b0bbYBR00T4L
9. RE: please help!
Oct 3 2009, 11:34 PM EDT | Post edited: Oct 3 2009, 11:34 PM EDT
hope it come back on tomorrow uughh!!
hope my alarm wakes me up at 5am for work or im throwing my sidekick at something!!
Do you find this valuable?    

jmilly23
10. RE: please help!
Oct 4 2009, 12:58 AM EDT | Post edited: Oct 4 2009, 12:58 AM EDT
I'm having all these preoblems too. just please tell me, wen will this b fixed?? Do you find this valuable?    
justarep
justarep
11. RE: please help!
Oct 4 2009, 1:10 AM EDT | Post edited: Oct 4 2009, 1:10 AM EDT
ASAP. Do you find this valuable?    

princesscbx3
12. RE: please help!
Oct 4 2009, 5:00 PM EDT | Post edited: Oct 4 2009, 5:00 PM EDT
Well ASAP betterrr be soon lol . its been three days so far, goin onn 4. Do you find this valuable?    

crisxtina
13. RE: please help!
Oct 4 2009, 5:39 PM EDT | Post edited: Oct 4 2009, 5:39 PM EDT
seriously this really does suck but hopefully they fix it soon.

Has anyone elses texts stopped vibrating as well? or is that just me?
If someone calls my phone and i have it on vibrate, it'll vibrate but when some texts me, it wont. so i have to keep looking at my phone every fwe minutes to see if i have any new texts
Do you find this valuable?    
YungBoyOn116
YungBoyOn116
14. RE: please help!
Oct 4 2009, 7:10 PM EDT | Post edited: Oct 4 2009, 7:10 PM EDT
when i get a text message it doesnt vibrate or make a sound, i give this **** another day before i chuck this damn 08 into Baisley Pond Do you find this valuable?    

nickyb632
15. RE: please help!
Oct 4 2009, 7:14 PM EDT | Post edited: Oct 4 2009, 7:14 PM EDT
i'm having all the same problems this is BS! I just want my phone to be working right!!!!! It's been almost 4 days for me too I woke up Friday and it was just like this and I've lost all my stuff too!! What is going on? Do you find this valuable?    

princesscbx3
16. RE: please help!
Oct 4 2009, 8:32 PM EDT | Post edited: Oct 4 2009, 8:32 PM EDT
check your internet.
mines working so i'm able to access internet.. but i still dont have any of my stuff (ringtones, wallpaper, CONTACTS, pictures..) and the two black dots are still thereeee...
Do you find this valuable?    

jmilly23
17. RE: please help!
Oct 4 2009, 10:31 PM EDT | Post edited: Oct 4 2009, 10:31 PM EDT
okay yea my internet is working perfectly but i effin want my other stuff back ): lol
ASAP MY ASS!!haha
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princesscbx3
18. RE: please help!
Oct 4 2009, 10:33 PM EDT | Post edited: Oct 4 2009, 10:33 PM EDT
right lol asap to them is prob like three more days or so. cuz it took em 3 to get the internet upp. now i give em 3 more to getttt the other stuff back . Do you find this valuable?    

jmilly23
19. RE: please help!
Oct 4 2009, 11:28 PM EDT | Post edited: Oct 4 2009, 11:28 PM EDT
I feel like an idiot asking ppl who they r wen the txt me cuz I dnt have contacts hahahahah F tmobile
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