Location: Sidekick LX Troubleshooting

Discussion: Signal only getting 2 dots?Reported This is a featured thread

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gameguru007
Signal only getting 2 dots?
Oct 2 2009, 8:13 PM EDT | Post edited: Oct 2 2009, 8:13 PM EDT
The signal indicator swirls, then stays bold on 2 dots...I've tried taking the battery out, turning on and off, but for the last 2 days I haven't been able to get the "G".

It's really frustrating.


I'm in the US, I bought the SK last year.
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JessHtX
1. RE: Signal only getting 2 dots?
Oct 3 2009, 2:41 AM EDT | Post edited: Oct 3 2009, 2:41 AM EDT
Im having the same problem. I've tried reseting it, taking out the battery. turning off then on and i still can't see the "3g" on the top right of screen!

All my contacts are gone, web browser is not working, and all emails, texts and picture messages are gone.

Can someone help me out please?
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daviidsjdmx
2. RE: Signal only getting 2 dots?
Oct 3 2009, 2:55 AM EDT | Post edited: Oct 3 2009, 2:55 AM EDT
"Im having the same problem. I've tried reseting it, taking out the battery. turning off then on and i still can't see the "3g" on the top right of screen!

All my contacts are gone, web browser is not working, and all emails, texts and picture messages are gone.

Can someone help me out please?"
SAME HERE! like about 3 hours ago this happened to me.
im pretty bummed cause i dont have my contacts period.... and
i have had the 2 dots all day long but i just recently lost my contacts and
everything else.
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DANger0us
3. RE: Signal only getting 2 dots?
Oct 3 2009, 3:00 AM EDT | Post edited: Oct 3 2009, 3:00 AM EDT
me too!!! last 3 days....whats up? anybody knows whats going on!!!!??? driving me nuts! Do you find this valuable?    

b0bbYBR00T4L
4. RE: Signal only getting 2 dots?
Oct 3 2009, 5:04 AM EDT | Post edited: Oct 3 2009, 5:04 AM EDT
duude wtf, my sidekick is doing the same thing!! UUGGGHH!!!
its making me crazyy, staying on the 2 dots!! no contacts for me either!
probably going to the T-Mobile store tomorrow to complain!!!
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justarep
justarep
5. RE: Signal only getting 2 dots?
Oct 3 2009, 10:35 AM EDT | Post edited: Oct 3 2009, 10:35 AM EDT
I've been on vacation, so I'm not up to date, but two dots means an inability to fully log into your Sidekick account. So, something's wrong. Hold on tight. Don't bother going to a store--they can't troubleshoot the problem. 1  out of 1 found this valuable. Do you?    
SpaceAgeBeatnik
SpaceAgeBeatnik
6. RE: Signal only getting 2 dots?
Oct 3 2009, 11:45 AM EDT | Post edited: Oct 3 2009, 11:48 AM EDT
I've tried all the usual reboot, curses, and even tried to log on tho (shudder) AT&T. Nutwerk. After a short wait, I did get thru to Tech early yesterday--"the problem is in the Danger O/S and is systemwide*

DON'T PANIC!

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daviidsjdmx
7. RE: Signal only getting 2 dots?
Oct 3 2009, 11:52 AM EDT | Post edited: Oct 3 2009, 11:52 AM EDT
"I've been on vacation, so I'm not up to date, but two dots means an inability to fully log into your Sidekick account. So, something's wrong. Hold on tight. Don't bother going to a store--they can't troubleshoot the problem."
well i just called. they said something like " well im sorry that your having problems with your sidekick connection, we will get it fixed shortly" ehhhh cause DANger0us said its happened to him for the last 3 days.. i hope everything is okay by the end of the day. POS phone
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gameguru007
8. RE: Signal only getting 2 dots?
Oct 3 2009, 12:36 PM EDT | Post edited: Oct 3 2009, 12:36 PM EDT
I went to the store, and they said everyone with a SideKick is having this problem....how fun. Do you find this valuable?    
YungBoyOn116
YungBoyOn116
9. RE: Signal only getting 2 dots?
Oct 3 2009, 1:08 PM EDT | Post edited: Oct 3 2009, 1:08 PM EDT
This is gettn me pissed...i called customer care and before they get 2 a tech rep a machine says sorry bout technical difficulties on ur sidekick handheld.. i need my G!!!! Do you find this valuable?    
justarep
justarep
10. RE: Signal only getting 2 dots?
Oct 3 2009, 8:54 PM EDT | Post edited: Oct 3 2009, 8:54 PM EDT
"This is gettn me pissed...i called customer care and before they get 2 a tech rep a machine says sorry bout technical difficulties on ur sidekick handheld.. i need my G!!!!"
Welcome to major network problems. However you might feel, this is not being done to spite you. Just hold on tight, bro.
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daviidsjdmx
11. RE: Signal only getting 2 dots?
Oct 4 2009, 2:42 AM EDT | Post edited: Oct 4 2009, 2:42 AM EDT
i wonder how long this is going to take, i keep getting text messages
and asking "who is this" and explain why i asked and ****
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DANger0us
12. RE: Signal only getting 2 dots?
Oct 4 2009, 3:31 PM EDT | Post edited: Oct 4 2009, 3:31 PM EDT
i called and asked for a refund, they gave me 5 dollar credit....if this goes on ne more i think im owed more then just 5 bucks! Do you find this valuable?    

daviidsjdmx
13. RE: Signal only getting 2 dots?
Oct 4 2009, 5:50 PM EDT | Post edited: Oct 4 2009, 5:50 PM EDT
^^ why did you ask for a refund Do you find this valuable?    

KatEllis921
14. Signal only getting 2 dots?
Oct 6 2009, 3:30 AM EDT | Post edited: Oct 6 2009, 3:30 AM EDT
Yea... I'm having the same problem... and im on a prepaid plan so i hope they aren't charging me the $1 a day... .We
ll see... I'll call and get my money back
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