Location: Sidekick LX Troubleshooting

Discussion: cracked D:Reported This is a featured thread

Showing 8 posts
rawkster
rawkster
cracked D:
May 18 2008, 1:41 PM EDT | Post edited: May 18 2008, 1:41 PM EDT
i cracked my LX screen a while back. and i've been hoping that they'd come out with a replacement screen but i've had no such luck -_- my lcd screen is perfectly fine its just theres a crack on the glass. under the plastic film on the screen. the crack spread across my whole screen :/ unfortunately this phone was a christmas gift from my parents and they did not purchase insurance on it :[ recently my phone has been resetting on its own and everything dissapears. my contacts, notes, texts, pictures, emails, picture messages. EVERYTHING after about an hour everything magically appears again but this time things that ive deleted months ago reappear too. i found that strange. i thought when you delete a message it goes away for good. but back to the issue. i was hoping to get a replacement but i dont think tmobile will agree to it because of the damage on my phone. does anyone know if i have any hope on getting a replacement? i dont mind paying anything to 100$ but anything more i cant afford :/ no job. my parents are already pissed because i cracked it in the first place :[ so they wont be paying for it. HELP?!
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sassy_loc
sassy_loc
1. RE: cracked D:
Jul 11 2008, 4:35 AM EDT | Post edited: Jul 11 2008, 4:35 AM EDT
ur warranty will cover that. its not an insurance issue. u have one yr to replace it. jus call the sidekic dept. Do you find this valuable?    
rawkster
rawkster
2. RE: cracked D:
Jul 15 2008, 12:30 AM EDT | Post edited: Jul 15 2008, 12:30 AM EDT
really?! i heard it wasntt. Do you find this valuable?    
darkgoddess51
darkgoddess51
3. RE: cracked D:
Jul 15 2008, 10:27 AM EDT | Post edited: Jul 15 2008, 10:27 AM EDT
"really?! i heard it wasntt."
The warranty will NOT cover that. You caused the damage to it, it wasn't something that happened due to faulty workmanship.
Btw, insurance is totally worth the $6 a month.
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rawkster
rawkster
4. RE: cracked D:
Jul 15 2008, 11:34 PM EDT | Post edited: Jul 15 2008, 11:34 PM EDT
"The warranty will NOT cover that. You caused the damage to it, it wasn't something that happened due to faulty workmanship.
Btw, insurance is totally worth the $6 a month."
but my phone has been resetting on its own and everything gets deleted but comes back from and hour to a day later, and im pretty sure thats not cause by the screen damage. do you think there would be an exception for that? and i didn't have the choice to get the insurance the phone was a gift and i wasn't aware that you had 2 weeks to get insurance. i thought it had to be bought along with the phone until a month later ):
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darkgoddess51
darkgoddess51
5. RE: cracked D:
Jul 16 2008, 10:40 AM EDT | Post edited: Jul 16 2008, 10:40 AM EDT
"but my phone has been resetting on its own and everything gets deleted but comes back from and hour to a day later, and im pretty sure thats not cause by the screen damage. do you think there would be an exception for that? and i didn't have the choice to get the insurance the phone was a gift and i wasn't aware that you had 2 weeks to get insurance. i thought it had to be bought along with the phone until a month later ):"
I think that Tmo is full of crap and they're going to tell you that's happening due to screen damage. But hey, it's worth a shot. I mean, the only thing you can lose is an hour spent with CC.
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rawkster
rawkster
6. RE: cracked D:
Jul 16 2008, 10:42 PM EDT | Post edited: Jul 16 2008, 10:42 PM EDT
"I think that Tmo is full of crap and they're going to tell you that's happening due to screen damage. But hey, it's worth a shot. I mean, the only thing you can lose is an hour spent with CC. "
haha true. il give it a try
hopefully it works!
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GrinningF
GrinningF
7. RE: cracked D:
Oct 23 2008, 2:49 PM EDT | Post edited: Oct 23 2008, 2:49 PM EDT
They are starting to show up on ebay for about 100 dollars.

Here is a guide for replacing the Sidekick LX LCD Screen

http://www.crackedlcdrepair.com/sidekick-lx-lcd-replacement-guide/28/
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