Over-the-Air Updates-Sidekick LXThis is a featured page

  • frailinIf you are waiting for your Over-the-Air update, or have already received it, read the questions and answers provided in this chapter.

Over-the-Air Updates-Sidekick LX - Sidekick How do I know when I have received an Over-the-Air update? When the update has completely downloaded to your device, this dialog box will appear:

Over-the-Air Updates-Sidekick LX - Sidekick
If you select Update Now, your device will install the update and restart. Before the installation begins, read the instructions that appear on your screen:

Over-the-Air Updates-Sidekick LX - Sidekick

Over-the-Air Updates-Sidekick LX - Sidekick
Over-the-Air Updates-Sidekick LX - Sidekick What happens if I select "Update Now"? When you select Update Now, the device takes the new software it has received over the air and writes it to the flash memory. Flash is the persistent memory that is not lost in the event the battery dies. Note: Don't select this option if you are in the middle of an IM conversation, are writing an email, or entering data. In these cases you'll want to update In a Few Minutes, after you've finished your conversation, saved/sent your email, or have made sure any data you were entering has been saved to the service. When the update is writing to the flash memory, a progress bar appears on the screen:

Over-the-Air Updates-Sidekick LX - Sidekick

Over-the-Air Updates-Sidekick LX - Sidekick
It takes about five minutes to finish and restart; after which you will see the Update Complete! confirmation dialog box. Select OK to proceed.


Over-the-Air Updates-Sidekick LX - Sidekick Why might I want to update "In a Few Minutes"? To update, the device moves the new software into flash memory and restarts. If you are in the middle of an IM conversation or are writing an email, you might not want your device to restart, as your unsaved data will be lost. If you select In a Few Minutes, it gives you time to finish you conversation, send your message, or save it as a draft before the system restarts.
Over-the-Air Updates-Sidekick LX - Sidekick When will I get the update notice again, if I select "In a Few Minutes"? When you select In a Few Minutes, the dialog box will reappear the next time you come back/go to the Jump screen and two minutes have passed. The idea is, if you are in an application (not the Jump screen), you might be editing some unsaved data, writing an email, adding a task, and so on.
Over-the-Air Updates-Sidekick LX - Sidekick When will I get the update notice again if I choose "Remind Me Tomorrow"? You will see it again in 24 hours.
Over-the-Air Updates-Sidekick LX - Sidekick If I select "Update Now", what will happen? Will I lose all my data? Your data is safe throughout the update process. However, if you were entering data and were not connected to the service when you selected Update Now, then your unsaved data will be lost.
Over-the-Air Updates-Sidekick LX - Sidekick What happens if I soft reboot the device while the update is installing? The soft reset functionality is disabled during this step since a reset during a "write to flash" can corrupt the memory and cause your device to stop working.
Over-the-Air Updates-Sidekick LX - Sidekick What happens if I remove the battery while the update is installing? It is possible to corrupt the memory of the device if you remove the battery during a "write to flash". If this occurs, the device will end up in recovery mode and the "Sorry" screen will appear on your device. If this occurs you will need to call your operator's Customer Care number for assistance.

Over-the-Air Updates-Sidekick LX - Sidekick Does the battery on my device have to be at a certain level before I can start the update? If your battery level is below 20% when the update is downloaded to your device, you will receive a warning that you need to connect your charger to your device in order to complete the update.
Over-the-Air Updates-Sidekick LX - Sidekick

Over-the-Air Updates-Sidekick LX - Sidekick As I was trying to start my update, I received an error message saying that my battery level was too low. What should I do? Connect your device to the battery charger to complete the update.
Over-the-Air Updates-Sidekick LX - Sidekick I am not near a charger, what can I do? Just select OK in the dialog box and connect your device to the charger when you can. The update will occur when you have enough charge to trigger it.
Over-the-Air Updates-Sidekick LX - Sidekick My friend received his update but I haven't received mine. Why not? Updates are metered through our system to prevent overload to the wireless network and our upgrade servers. Don't worry; you will soon get it.

(You need to have the Sidekick Data Plan in order to receive the OTA update or anything data related)



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Latest page update: made by frailin , Mar 8 2010, 10:04 PM EST (about this update About This Update frailin any and frailin - frailin

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robg11ph help 3 Sep 27 2010, 10:12 AM EDT by justarep
Thread started: Sep 23 2010, 7:32 AM EDT  Watch
I have a sidekick lx and am using it plainly for text messaging and calling... Because i am in the Philippines and cannot connect to tmobile. its unlocked and am using our local operator... I don't mind not being able to use the features coz the phone looks waay cool... Need help though, i can't play videos and obviously cannot get OTA updates... how do i get anything done on this phone without tmobile???
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thegame999 you can force your sidekick to recieve the update 17 Sep 5 2010, 12:16 AM EDT by justarep
Thread started: Aug 6 2008, 8:48 AM EDT  Watch
Step 1. Log of everything you have open (im, myspace, everything)
Step 2. Restart your device
Step 3. Do not sign into any apps or send any data
Step 3. Watch your G7 for 3 minutes if the white swoosh isnt pulsating fast through the 7 then u need to restart (you can even go to network settings press menu + m if ur bytes recieved start counting fast ur good)
Step 4. Press Menu, Settings, Network Status, then Menu+m to watch you bytes received, if its going up your good. you will recieve your update when it hits 12.2m
Step 5. Restart your sidekick as many times until your g7 continues to pulsate with white streak FAST & NONSTOP…10 minutes later it should still be moving even when ur not logged into messenger or texting or emailing….once u realize its doing the trick…lay ur sidekick down and in about 30 minutes ur OTA will be here…
Step 6. The best time to do it is about 3am
(Good Luck) hit me up at thegame999@tmail.com or aim miamiboi995 if any questions
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CraZyAzN080808 Can You Watch Youtube Videos?????????????? 11 Jan 29 2009, 1:32 AM EST by justarep
Thread started: Oct 29 2008, 9:10 PM EDT  Watch
Does anybody kno if can watch youtube videos after you get da ota update??????????????
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