• frailinIf you are waiting for your Over-the-Air update, or have already received it, read the questions and answers provided in this chapter.

How do I know when I have received an Over-the-Air update? When the update has completely downloaded to your device, this dialog box will appear:

If you select Update Now, your device will install the update and restart. Before the installation begins, read the instructions that appear on your screen:



What happens if I select "Update Now"? When you select Update Now, the device takes the new software it has received over the air and writes it to the flash memory. Flash is the persistent memory that is not lost in the event the battery dies. Note: Don't select this option if you are in the middle of an IM conversation, are writing an email, or entering data. In these cases you'll want to update In a Few Minutes, after you've finished your conversation, saved/sent your email, or have made sure any data you were entering has been saved to the service. When the update is writing to the flash memory, a progress bar appears on the screen:



It takes about five minutes to finish and restart; after which you will see the Update Complete! confirmation dialog box. Select OK to proceed.


Why might I want to update "In a Few Minutes"? To update, the device moves the new software into flash memory and restarts. If you are in the middle of an IM conversation or are writing an email, you might not want your device to restart, as your unsaved data will be lost. If you select In a Few Minutes, it gives you time to finish you conversation, send your message, or save it as a draft before the system restarts.
When will I get the update notice again, if I select "In a Few Minutes"? When you select In a Few Minutes, the dialog box will reappear the next time you come back/go to the Jump screen and two minutes have passed. The idea is, if you are in an application (not the Jump screen), you might be editing some unsaved data, writing an email, adding a task, and so on.